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Anthropic announced on Tuesday that its AI chatbot, Claude, now integrates with Google Workspace, allowing it to search and reference your emails in Gmail, scheduled events in Google Calendar, and documents in Google Docs.
The integration is rolling out in beta first to subscribers to Anthropicโs Max, Team, Enterprise, and Pro plans. Administrators managing multi-user accounts must enable the integration on their end before users can connect their Google Workspace and Claude accounts, according to Anthropic.
Google DeepMindโs Gemini chatbot also integrates with Workspace, and OpenAIโs ChatGPT integrates with Google Drive. However, Anthropic is one of the first third-party AI companies to offer a way to closely connect to Googleโs productivity suite.
Anthropicโs team-up with Google aims to give Claude more personally tailored responses without requiring users to repeatedly upload files or craft detailed prompts. OpenAI and Google have tried achieving the same effect via different approaches, such as adding memory features that allow chatbots to reference past conversations in their replies.
In a press release, Anthropic says Claudeโs new integration can help users organize their professional and personal lives. For example, Anthropic claims the feature can assist parents by scanning โemails and calendar events to highlight important commitments, while searching the web for updated school calendars, local community events, and weather forecasts that might affect family plans.โ
Claude will provide in-line citations when it references Workspace content, showing users exactly where specific information originated, says Anthropic.
While the integration doesnโt give Claude the ability to schedule calendar events or send emails, it may raise security concerns among some users. Itโs unclear how extensively Claude will search through a personโs Google Workspace, or whether users have to direct Claude to look at a particular email or calendar event depending on the nature of their request. Itโs also not clear whether users can ask Claude not to search across certain sensitive emails or files.
Responding to the above, an Anthropic spokesperson told TechCrunch that the company doesnโt train models on user data by default and has implemented โstrict authentication and access control mechanismsโ for external services like Workspace.
โEach user or organizationโs connections to external services (like Google Drive, Gmail, etc.) are properly authenticated and authorized for only that specific user or organization,โ the spokesperson said in a statement. โClaude doesnโt have the ability to access or transfer data between different usersโ connected services, as each connection is bound to the specific authentication credentials of that individual user or organization.โ
Anthropic also announced on Tuesday the launch of Claude Research, a new feature that conducts multiple web searches to generate detailed answers. Positioned as a competitor to OpenAI and Googleโs โdeep researchโ agents, Claude Research offers an โoptimal tradeoffโ between speed and comprehensiveness, Anthropic says.
Claude Research typically runs for less than a minute to compile info, according to an Anthropic spokesperson โ faster than some rival deep research agents. However, Claude Research doesnโt use a custom model, instead leveraging Claudeโs recently launched web search capabilities.
The company is rolling out Claude Research to subscribers to its Max, Team, and Enterprise plans in the United States, Japan, and Brazil. Itโll come to Pro customers soon, Anthropic says.
These updates are part of Anthropicโs broader effort to attract users to its AI subscription plans with features that make Claude more capable and useful. While Claude is growing in popularity, reaching 3.3 million web users in March, according to data compiled by SimilarWeb, Anthropicโs user base is still dwarfed by ChatGPTโs.
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